Trust center
A practical overview of how Metricgram handles privacy, cookies, data protection, security, and legal transparency for Telegram community managers.
Plain-language policies
Each page explains the operational choices behind the policy, not only the legal wording.
EU-aware data protection
Metricgram is operated from Spain and aligns its public notices with GDPR and Spanish digital-services rules.
Security by default
Authentication, encrypted sensitive fields, signed webhooks, and access controls are part of the product design.
Privacy Policy
What data we collect, why we use it, who helps process it, and how long we keep it.
Cookie Policy
Which cookies are essential, how analytics consent works, and how to change choices.
GDPR
How EU data rights can be exercised and what happens after a request is received.
Security
The technical and organizational practices used to protect accounts, integrations, and data.
Terms of use
The main conditions for using Metricgram and managing a Telegram community through the platform.
Imprint
Operator details, contact information, applicable law, and formal website ownership information.
How to use this center
These pages are designed for customers, subscribers, partners, and anyone evaluating Metricgram before connecting a Telegram group.
They are written to be useful, but they do not replace individualized legal advice for your own community or business.
Main service providers
Metricgram uses specialized providers for payments, email, infrastructure, analytics, authentication, Telegram integrations, and AI-assisted features.
- Payments Stripe and Stripe Connect process SaaS subscriptions and paid-community payments.
- Communications Telegram and Mailgun help deliver bot, community, and email workflows.
- Product infrastructure AWS, PostgreSQL, Redis, and application monitoring support hosting, storage, and operations.
When policies change
We update these pages when the product, providers, legal requirements, or security practices materially change.
Questions or data requests
Contact Metricgram at info@metricgram.com