Help Center

Everything you need to know about managing your Telegram communities with Metricgram

Getting Started

Learn the basics of connecting your Telegram group and navigating Metricgram

  • How to Connect Your Telegram Group
  • Setting Up the Metricgram Bot
  • First Steps After Connecting
  • Navigating the Dashboard

Group Management

Manage members, subscribers, invitations, directory listing, and group settings

  • Viewing and Managing Members
  • Managing Subscribers with Stripe Connect
  • Invitations and trackable invite links
  • Configuring Group Settings
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Automation

Set up welcome messages, automatic replies, scheduled messages, and AI chatbots

  • Setting Up Welcome Messages
  • Creating Automatic Replies
  • Scheduling Messages
  • Configuring AI Chatbots

Analytics & Reports

Understand your metrics, configure reports, and export your data

  • Understanding Dashboard Metrics
  • Configuring Daily Summaries
  • Weekly and Monthly Reports
  • Exporting Your Data

Gamification

Engage your community with points, rewards, levels, and leaderboards

  • Setting Up Gamification
  • Understanding the Points System
  • Creating Rewards and Levels
  • How the Leaderboard Works

Monetization

Accept payments, manage subscriptions, handle invoices, and track revenue with Stripe Connect

  • Setting Up Stripe Connect
  • Managing Paid Subscriptions
  • Handling Payments and Invoices
  • Revenue Intelligence

Account & Settings

Manage your plans, account settings, and custom bot configuration

  • Plans and Pricing
  • Managing Your Account
  • Setting Up a Custom Bot

Troubleshooting

Find solutions to common issues and learn how to get support

  • Common Issues and Solutions
  • Bot Not Responding
  • How to Contact Support

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