Configuring AI Chatbots

Configuring AI Chatbots

Add an AI-powered chatbot to your Telegram group that can answer questions, provide information, and engage with your community members.

Setting Up an AI Chatbot

1. Navigate to Automations > AI Chatbots in your group.
2. Click "Create AI Chatbot".
3. Configure the chatbot:

- Name -- how the bot identifies itself

- System prompt -- define the bot's personality and knowledge base

- Response style -- formal, casual, or custom

1. Set activation rules:

- Respond when mentioned by name

- Respond to direct replies

- Respond to all messages (use with caution)

1. Save and activate.

System Prompt Tips

The system prompt is the most important configuration. Include:

• Who the bot is -- "You are the community assistant for [Group Name]"
• What it knows -- provide key information about your community, product, or topic
• What it should not do -- set boundaries (e.g., "Do not discuss competitor products")
• Tone guidelines -- "Be friendly and concise. Use emojis sparingly."

Rate Limiting

To control costs and prevent spam:

• Set a maximum number of responses per hour
• Configure a cooldown per user to limit individual usage
• Set quiet hours when the bot should not respond

Best Practices

• Start conservative -- only respond when mentioned, then expand if needed
• Monitor responses regularly to ensure quality
• Update the system prompt as your community's needs evolve
• Provide a fallback -- tell the bot to suggest contacting an admin for questions it cannot answer