Creating Automatic Replies (Triggers)

Creating Automatic Replies (Triggers)

Triggers let the bot automatically respond when specific keywords or phrases are detected in your group chat.

Setting Up a Trigger

1. Navigate to Automations > Triggers in your group.
2. Click "Create Trigger".
3. Define the trigger phrase -- the keyword or phrase that activates the response.
4. Write the response message that the bot should send.
5. Configure matching options:

- Exact match -- the message must contain the exact phrase

- Contains -- the phrase can appear anywhere in the message

- Starts with -- the message must begin with the phrase

1. Save and activate.

Advanced Options

• Cooldown period -- prevent the trigger from firing repeatedly (e.g., once every 5 minutes)
• Reply to message -- the bot replies directly to the triggering message instead of sending a new one
• Delete trigger message -- automatically remove the message that activated the trigger

Use Cases

• FAQ automation -- trigger: "pricing" -> response with pricing details
• Rule reminders -- trigger: certain prohibited words -> response with a rules reminder
• Resource sharing -- trigger: "guide" -> response with a link to your guide

Tips

• Start with 5-10 triggers for the most frequently asked questions in your group.
• Review trigger activity regularly to refine phrases and responses.
• Use cooldowns to avoid spam if a popular keyword is mentioned often.